Privacy Policy
Last updated: September 28, 2025

1) Who We Are

Cascade Handy (β€œwe”, β€œus”, β€œour”) provides handyman and landscaping services in Ontario, Canada. This policy explains how we collect, use, disclose, and protect personal information under Canada’s PIPEDA and applicable laws.
Business name: Cascade Handy (sole prop)
Email: cascade.handy@gmail.com
Phone: 647-548-9717
Address: 42 Israel Zilber dr, Maple, Ontario, Canada L6A 0H1
Privacy contact: Vladyslav Shevchenko owner 647-548-9717

2) Scope

This policy applies to cascadehandy.ca (the β€œSite”), including contact/quote forms and booking requests.

3) Information We Collect

You provide: name, email, phone, project address, service details; messages; photos/videos (e.g., before/after); billing details if payments are enabled.
Automatic: IP, device/browser type, pages viewed, timestamps, referrer; cookies.
Third parties: ad platforms, analytics, anti-spam, payment processors (where used).

4) How We Use Information

To provide quotes and services; respond to inquiries; improve the Site; marketing/ads (with consent where required); security, fraud prevention, and legal compliance.

5) Consent & Legal Basis

We collect/use/disclose information with your consent or as permitted by law (e.g., fulfill a request, prevent fraud, meet legal duties). You may withdraw consent anytime (it may affect service delivery).

6) Cookies & Analytics

We use cookies for operation and performance. We may use Google Analytics 4, Google Tag Manager, Google Ads/remarketing, and reCAPTCHA v3 (anti-spam). You can control cookies in your browser; some features may not work without them.

7) Advertising & Remarketing

Ad partners may use cookies/device IDs to show or measure ads based on visits to our Site. Manage preferences via browser/mobile settings and AdChoices tools.

8) Disclosure of Information

We share personal information with service providers (hosting, analytics, anti-spam, ads, payments), professional advisors/insurers, law enforcement where required, or as part of a business transaction. We do not sell personal information.

9) Retention

We keep information only as long as necessary for the purposes above or legal/tax/accounting requirements.

10) Security

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.

11) Your Rights

Access/correction; withdraw consent; opt-out of marketing (per CASL). EU/UK visitors may also have GDPR rights (access, rectification, erasure, restriction, portability, objection). Contact: privacy@cascadehandy.ca.

12) Children

Our services are not directed to children under 13. If a child has provided data, contact us to delete it.

13) International Transfers

Service providers may process/store data outside your province or Canada. We take steps required by law to protect it.

14) Third-Party Links

We are not responsible for privacy practices of third-party sites we link to.

15) Changes

We may update this policy from time to time. See β€œLast updated” above.

16) Contact & Complaints

Questions or complaints: cascade.handy@gmail.com
You may also contact the Office of the Privacy Commissioner of Canada: priv.gc.ca/en/report-a-concern.